Description : Customer Service Officer. Company : Tasmanian Government. Location : Tasmania

Customer Service Officer - Health Screening (526499) (Beaconsfield)

Department of Health
Hospitals North
Primary Health North Applications must be submitted by Thursday 12 January, 2023 11:55 PM Position details Applications close: Thursday 12 January, 2023 11:55 PM AEST Award/Classification: Health and Human Services (Tasmanian State Service) Award/General Stream, Band 2 Salary: $58,652 to $63,154 pro rata, per annum Employment type: Multiple FTE - F/T & P/Tpos Region: North Location: 13 Bolton Street, Beaconsfield Job description: Provide clerical and administrative support for the coordination and efficient operation of COVID-19 administration processes provided to the health screening area at air and seaports (primary focus), COVID-19 Respiratory Clinics and the Central Booking Hub. Accurately collect and compile manual and computerised patient information data Perform duties in accordance with the policies and procedures relating to clinical, financial and administrative requirements for COVID-19 Respiratory Clinics.

The role:

• Provide clerical and administrative support for the coordination and efficient operation of COVID-19 administration processes provided to the health screening area at air and seaports (primary focus), COVID-19 Respiratory Clinics and the Central Booking Hub.
• Accurately collect and compile manual and computerised patient information data Perform duties in accordance with the policies and procedures relating to clinical, financial and administrative requirements for COVID-19 Respiratory Clinics.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Beaconsfield District Health Service

• Small friendly professional team with supportive management team
• Opportunity to develop administration skills
• Fixed term roles to end June 2023

Details of Appointment

Multiple fixed term, part time, shift-worker positions working 32 hours per fortnight, commencing from 31 January 2023 to 30 June 2023

• notwithstanding hours to be negotiated with the successful applicant

• Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Salary: $58,652 - $63,154 pro rata per annum + 10.5% superannuation + access to salary packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

• Salary range is in accordance with Health and Human Services (Tasmanian State Service) Award/General Stream, Band 2

Eligibility:

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

• Conviction checks in the following areas:

• Crimes of violence
• sex related offences
• serious drug offences
• crimes involving dishonesty

• Identification check

• Disciplinary action in previous employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Applicant Guide, Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.

Statement of Duties

Applicant Guide

How to Apply

You will be prompted to complete a 1–2-page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties.

Please note:

• We do not require a separate statement addressing the selection criteria in the Statement of Duties.
• All attachments must be in Microsoft Word or PDF format.
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.

For more information

Niki Hotmer

Position: Director of Nursing (Beaconsfield)
Phone: 0407 918 600
E-mail: [email protected]

Important information

The email account you provide when submitting job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly.

To update your email address (or contact number), log in to www.jobs.tas.gov.au and look for “Existing applicant login” where you can update your details

The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.